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Privacy Policy

This Privacy Policy describes how DILG Ilocos Sur Sub-Cluster 1 collects, uses, and protects the personal information you provide when visiting this website.

Last Updated: July 2025

The Department of the Interior and Local Government (DILG) Ilocos Sur Sub-Cluster 1 is committed to protecting your personal data in accordance with Republic Act No. 10173 (Data Privacy Act of 2012), its Implementing Rules and Regulations, and the applicable issuances of the National Privacy Commission (NPC). This policy applies to all personal information collected through this website.

1Scope and Application

This Privacy Policy applies to the official public website of DILG Ilocos Sur Sub-Cluster 1 accessible at this domain. It covers personal information collected when you:

  • Browse or navigate any page on this website
  • Submit an inquiry through our Contact Us form
  • Download publicly available documents or files
  • Interact with any embedded maps or gallery features

This policy does not cover the DILG internal staff portal, which is governed by separate data processing agreements and access controls.

2Information We Collect

We collect the following types of information:

Personal Information (Contact Forms)
  • Full name (first name and last name)
  • Email address
  • Phone number (optional)
  • Municipality or organization (optional)
  • Subject of your inquiry
  • Message content
Technical & Log Data (Automatic)
  • IP address (used for security and spam prevention)
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website or URL
  • Date and time of access
Cookies & Session Data
  • Session identifiers for page navigation
  • User preferences (e.g., language, display settings)
  • Anonymous analytics identifiers

3Cookies and Analytics

This website uses cookies — small text files stored in your browser — to improve your browsing experience. We use the following types of cookies:

You may disable optional cookies through your browser settings. Disabling essential cookies may affect the functionality of this website.

4Contact Forms

When you submit an inquiry through our Contact Us form, the information you provide is:

  • Stored securely in our database for follow-up and record-keeping
  • Used solely to respond to your inquiry or concern
  • Shared internally only with DILG personnel responsible for addressing your inquiry
  • Not sold, leased, or transferred to third parties outside of DILG
  • Retained for a period necessary to respond to your inquiry, after which it may be archived in accordance with government records retention policies
Consent: By submitting the contact form, you acknowledge that you have read and agreed to this Privacy Policy, and you consent to the processing of your personal information for the purpose of addressing your inquiry, in accordance with R.A. 10173.

5How We Use Your Information

We use the information we collect for the following purposes:

Respond to Inquiries
To answer questions, provide assistance, and follow up on submitted concerns.
Improve Website Performance
To analyze traffic patterns, identify errors, and enhance the user experience.
Security & Fraud Prevention
To detect and prevent unauthorized access, malicious activity, and abuse.
Legal & Regulatory Compliance
To comply with applicable Philippine laws, regulations, and government mandates.
Official Communications
To notify you of responses to your inquiry, or important updates related to your submission.

6Data Security

DILG Ilocos Sur Sub-Cluster 1 implements appropriate technical and organizational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include:

  • HTTPS Encryption: All data transmitted between your browser and this website is encrypted using TLS/SSL protocols
  • Access Controls: Personal data is accessible only to authorized DILG personnel on a need-to-know basis
  • Secure Storage: Data is stored in secure, government-compliant cloud infrastructure
  • Security Monitoring: The website is regularly monitored for vulnerabilities and unauthorized access attempts
  • Incident Response: Data breach notification procedures are in place in compliance with NPC requirements

While we take all reasonable precautions, no data transmission over the internet or electronic storage system can be guaranteed to be 100% secure. In the event of a data breach affecting your personal information, we will notify you as required by law.

7Government Transparency

As a Philippine government agency, DILG is committed to transparency and accountability. Certain government records and information may be subject to mandatory public disclosure under:

  • Executive Order No. 2 (2016) — Freedom of Information in the Executive Branch
  • Republic Act No. 9184 — Government Procurement Reform Act
  • DILG Memorandum Circulars on Full Disclosure Policy for LGUs
  • Republic Act No. 11032 — Ease of Doing Business Act

If your personal data is included in any mandatory public disclosure, this will be done only to the extent required by law and following applicable data privacy principles. For FOI requests, visit the FOI Portal.

8Your Rights as a Data Subject

Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data:

Right to be Informed
You have the right to know how your personal data is collected, used, and processed.
Right of Access
You may request a copy of the personal information we hold about you.
Right to Rectification
You may request correction of inaccurate or incomplete personal data.
Right to Erasure
You may request deletion of your personal data, subject to legal and regulatory obligations.
Right to Object
You may object to the processing of your personal data for certain purposes.
Right to Data Portability
You may request a copy of your data in a structured, machine-readable format.
Right to File a Complaint
You may file a complaint with the National Privacy Commission (NPC) if your rights are violated.
Right to Damages
You are entitled to claim compensation if you suffer damage due to inaccurate, incomplete, or outdated data.

To exercise any of the above rights, please contact our Data Privacy Officer using the contact details provided in Section 12.

9Third-Party Links and Services

This website may contain links to external websites such as:

DILG Ilocos Sur Sub-Cluster 1 is not responsible for the privacy practices or content of any external websites. We encourage you to review the privacy policies of any third-party websites you visit through links on this site.

10Children's Privacy

This website is intended for general public use and is not specifically directed at children below 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact our Data Privacy Officer immediately so that we may delete such information.

11Changes to This Policy

DILG Ilocos Sur Sub-Cluster 1 reserves the right to update this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12Contact Our Data Privacy Officer

For questions, concerns, or to exercise your data subject rights, please contact:

Data Privacy Officer
Data Privacy Officer, DILG Ilocos Sur Sub-Cluster 1
DILG Ilocos Sur Provincial Office
Vigan City, Ilocos Sur 2700, Philippines
You may also file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated. Visit privacy.gov.ph for more information.